We’re always delighted to help customers! Should you have any questions, do not hesitate to contact us and we will definitely get back to you as quickly as possible.

Lenox Help Center

Thank you for your order. We’re pleased to let you know that we have received it and it is currently being processed.

Please allow approximately up to 2 business days for order processing, excluding weekends and holidays. During holidays and other high-volume periods, processing times may be extended by an additional 1–2 business days.

For personalized orders, please note that crafting typically requires 5–7 business days, followed by additional shipping time.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information so you can follow your package every step of the way.

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