We’re always delighted to help customers! Should you have any questions, do not hesitate to contact us and we will definitely get back to you as quickly as possible.

Lenox Help Center

Questions about creating and managing your Lenox account.

My Account

Questions about payment methods, placing orders, and order status.

Payments & Orders

Questions about shipping options, delivery, and returns.

Shipping & Returns

General questions about products, programs, and policies.

General

Questions about dinnerware materials, markings, care, and safety.

Dinnerware

Questions about flatware materials, finishes, sets, and patterns.

Flatware

Questions about drinkware materials and features.

Drinkware

Questions about Lenox ornaments and accessories.

Ornaments

Questions about personalizing items, timing, and costs.

Personalization

Questions about gift wrapping, gift messages, and sending gifts.

Gifts

Questions about creating and finding gift registries.

Registry

Questions about promotion codes, sales, and discounts.